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Contact

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Visit Our Flagship Store

TU SI BELLA BOUTIQUE

626 TENNANT STATION

 MORGAN HILL, CA  95037

Mail: tusibellaboutique@gmail.com

Tel: 408.778.4488

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OUR STORE HOURS

Tuesday thru Saturday

11:00 to 5:00

Sunday & Monday

Closed

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Shippins

Shipping & Returns

We hope you will be happy with the items that you order from

Tu Si Bella Boutique.  If your item is not exactly as you hoped for,

we will gladly accept your returns or exchanges. 

Please see below for return eligibility and shipping details.

On-line orders will be processed within 1 to 2 days and will be shipped with USPS Priority Mail or UPS Ground.  All orders are processed pending availability and credit verification.  Tu Si Bella will contact you by email if the merchandise you selected is currently unavailable or if we need additional information for credit validation.

Delivery time does not include Sundays or Holidays. 

Please email us at Tusibellaboutique@gmail.com if you have any questions regarding shipping. If you need your purchase sooner, please call us at 408.778.4488 to arrange a next day or 2-day shipment.

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Tu Si Bella offers FREE shipping within the continental US for orders over $150.00.

 

At this time we are unable to ship to PO Boxes, we do not offer international shipping.

If you decide to refuse any shipments from Tu Si Bella Boutique, you are responsible for both the original shipping cost incurred and the cost of returning the package to us.  This amount will be subtracted from your merchandise return. 

Shipping Policy

RETURNS:

All merchandise eligible for return must be mailed back to Tu Si Bella Boutique within 10 days of your packages arrival date for a refund.  All items must have the Tu Si Bella tag attached and include a copy of the original packing slip/receipt. Refunds will be credited to the original form of payment. Return shipping costs are the responsibility of the customer.

Please note that we can not accept any returned merchandise that has been worn, used, altered, soiled or smells like smoke or perfume.  

All sale items, hats, masks, jewelry, intimate apparel and bodysuits are FINAL SALE and not eligible for return or exchange. 

Gift cards are not redeemable for cash or refund.  

We reserve the right to deny returns or exchanges on any merchandise that does not meet our eligibility requirements. If the merchandise doesn't meet our return requirements, you will be contacted by email and the item will be returned to you. 

In addition, all shipping and handling charges are not refundable.  Returned packages that arrive by COD will be denied. 

Tu Si Bella takes great pride in our packaging of your order, all packages are checked and double checked to ensure that the correct styles, sizes and colors are shipped to you. 

Tu Si Bella Boutique is not responsible for any lost, damaged or stolen merchandise in transit or delivery. 

We highly recommend using a trackable shipping service when sending your return back to us. Please call the store at 408.778.4488 if you have any questions regarding a return.

Mail all returns and exchanges, including your original packing slip/receipt, email confirmation or order # with your return.

 

EXCHANGES:

If you ordered the incorrect size and would like to exchange it for a different size or color, we recommend that you purchase the desired item on line and then return your original purchase within the return guidelines stated above.  Our stock sells through quickly and your desired item might not be available. Please email us at tusibellaboutique@gmail.com or call 408.778.4488 if you have any questions.

MAIL RETURNS TO:

Tu Si Bella Boutique

Attn: Returns

626 Tennant Station

Morgan Hill, CA  95037

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We hope that your new purchase is all that you expected it to be and more! If you wish to change your cancel your order, please contact the store as soon as possible. We'll be happy to make any changes to your order as long as it has not been sent out.  

If you would like to know more information about a specific item, please don't hesitate to call or email us! We'd be happy to help!

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Choose the In-Store Pick up option at check out if you live near our Morgan Hill  location and would like to pick up your order.  Orders will be ready for pick up within 24-72 hours.  You will be sent an email confirming that your orders is ready for pick up.  

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Return &

Exchange Policy

Customer Care

In-Store Pick Up

Store Policy

Store Policy

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Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Covid-19 Protocol

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Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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