RETURNS:

All merchandise eligible for return must be mailed back to Tu Si Bella Boutique within 10 days of your packages arrival date for a refund.  All items must have the Tu Si Bella tag attached and include a copy of the original packing slip/receipt. Refunds will be credited to the original form of payment. Return shipping costs are the responsibility of the customer.

Please note that we can not accept any returned merchandise that has been worn, used, altered, soiled or smells like smoke or perfume.  

All sale items, hats, masks, jewelry, intimate apparel and bodysuits are FINAL SALE and not eligible for return or exchange. 

Gift cards are not redeemable for cash or refund.  

We reserve the right to deny returns or exchanges on any merchandise that does not meet our eligibility requirements. If the merchandise doesn't meet our return requirements, you will be contacted by email and the item will be returned to you. 

In addition, all shipping and handling charges are not refundable.  Returned packages that arrive by COD will be denied. 

Tu Si Bella takes great pride in our packaging of your order, all packages are checked and double checked to ensure that the correct styles, sizes and colors are shipped to you. 

Tu Si Bella Boutique is not responsible for any lost, damaged or stolen merchandise in transit or delivery. 

We highly recommend using a trackable shipping service when sending your return back to us. Please call the store at 408.778.4488 if you have any questions regarding a return.

Mail all returns and exchanges, including your original packing slip/receipt, email confirmation or order # with your return.

 

EXCHANGES:

If you ordered the incorrect size and would like to exchange it for a different size or color, we recommend that you purchase the desired item on line and then return your original purchase within the return guidelines stated above.  Our stock sells through quickly and your desired item might not be available. Please email us at tusibellaboutique@gmail.com or call 408.778.4488 if you have any questions.

MAIL RETURNS TO:

Tu Si Bella Boutique

Attn: Returns

626 Tennant Station

Morgan Hill, CA  95037

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We hope that your new purchase is all that you expected it to be and more! If you wish to change your cancel your order, please contact the store as soon as possible. We'll be happy to make any changes to your order as long as it has not been sent out.  

If you would like to know more information about a specific item, please don't hesitate to call or email us! We'd be happy to help!

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Choose the In-Store Pick up option at check out if you live near our Morgan Hill  location and would like to pick up your order.  Orders will be ready for pick up within 24-72 hours.  You will be sent an email confirming that your orders is ready for pick up.  

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Return &

Exchange Policy